Privacy and Security

When you use Camera Jungle's website, you trust us with your information. This Privacy Policy is here to help you understand what data we collect, why we collect it, and what we do with it.

Info We Collect

When you register on the Camera Jungle website we ask for some personal data, like your name, email address and phone number. We use this data to help us process your orders, communicate with you and to save you time when ordering from us again. We also use it to administer and improve the website, as well as for promotions and marketing. When you contact us, we keep a record of your communication to help us solve any issues you need help with.

By registering and entering information you agree to the use of data for these purposes. If you do not consent to the use of your data for these purposes please send an e-mail to hello@camerajungle.co.uk and we can remove your records from our database.

Camera Jungle’s secure-server software encrypts all personal information, including passwords. If you need your password reset please follow the links on the login page. Camera Jungle staff cannot access your password so we are unable to give hints or reset it over the phone.

Payment Data

Any payment data you provide as part of a transaction with Camera Jungle is handled by a secure third-party payment provider and does not pass through Camera Jungle servers. This is standard practice in e-commerce and keeps your data secure. No payment information is retained on completion of a purchase to prevent fraud or data breaches. It means you will need to re-enter your card details if you buy from us again, but it keeps your data safe.

When you give us your bank details for BACS transfers we encrypt this data for storage and destroy it as soon as we have used it.

Cookies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Camera Jungle uses cookies to improve your shopping experience.

All personal data relating to you collected by Camera Jungle is recorded electronically and only ever used in accordance with the Data Protection Act 1998.

If you have any further queries relating to privacy and security please write us an email or call us on on 0330 808 3324.

Contact Us

0330 808 3324

Mon - Fri: 9am - 5pm

hello@camerajungle.co.uk

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