Contact Us

Contact Us

We are a UK-based company staffed by photographers who are friendly, knowledgeable and ready to advise you on your purchase. We're happy to chat to you about our used cameras, lenses, drones or accessories or just answer any questions you might have about one of our other products or services.

Get In Touch

In order for us to best deal with your enquiry, please use one of the following ways to contact our customer service team and we'll aim to reply within 24 hours during the working week.

Postal Address
Camera Jungle, Jessops, 18/20 Thames Street, Kingston upon Thames, KT1 1PE Please email us to arrange a collection or a return.

  Telephone Email
 Monday - Friday
Temporarily Closed 8:30am - 6pm
 Saturday - Sunday Closed Closed
 Bank Holidays 10:30 to 3:30pm 10am-4pm

Placing an Order

Ordering from us is quick and easy. Simply create a Camera Jungle account, which takes less than 3 minutes, and click on the add to basket button next to the item. We accept all major credit and debit cards, and use a secure transaction process to insure your details are kept safe.

Each item is sent using the DHL courier service, and is fully insured. Orders placed on a working day before 3pm, will be dispatched on the same day. Head to our delivery page for more information.

If you need to speak to a product expert before placing an order please use one of the below contact methods.

Order Updates

Tracking your order If you have received a tracking number and your order has not been succesfully delivered then contact us with your tracking number as soon as possible.

Order query If you are looking to find out further details regarding your order, the quickest way to get in touch is via email. Please remember to quote your order number when contacting us.

Need some advice?

Our buyer's guides cover cameras, lenses, accessories and much, much more giving you jargon-free advice. We explain everything from what a zoom lens is and how a viewfinder works through to using aperture correctly and the differences between camera types. We're always adding to our buyer's guides, so keep checking back for more.

Help & FAQs